Candle Safety Information

It is vital that you follow these safety tips when lighting your candle:
1. Never leave your candle burning unattended, you've now committed to watching this flame. 
2. Keep your candle out of the reach of children and pets.
3. Never burn your candle on or near anything that might catch fire (curtains, furniture etc)
4. Be sure your candle is placed on a stable heat-resistant surface. Most of our candles require you to place them on a heat-resistant dish with a lip. The shapes of our candles mean that wax dripping could occur. 
5. Keep burning candles away from any drafts; a dancing flame may look funky, but it won't contribute to an even, central burn for your candle. 
6. Don’t burn your candle all the way down - it's sad; but know when to say goodbye (1.5cm of wax left means it's goodbye time)
7. Never touch or move a burning candle when the wax is liquid.
8. Place burning candles at least 10cm apart from one another (its nice to have them clustered with a ritualistic vibe going on, but safety first) 
9. Use a snuffer to avoid hot wax splattering, and never use water to put out the flame.
10. Trim your wick before burning. Wicks are best trimmed when they have been extinguished, ready for when you next lift. A cared for wick will give you a good flame. 

'I have a ‘Frosted’ effect on my candles'

If you've ever seen a white-ish color coating on chocolate, then you have a good idea of what frosting looks like in soy wax. It is a natural byproduct of a natural wax and in no way affects the burn ability or fragrance of a candle. It is caused by tiny crystal growth that form on the top and sides of the wax. We can limit frosting taking place by making your candles well; using our knowledge of the materials we work with. But frosting can still happen after production and its namely down to how they're stored/displayed.

Frosting can be more frequent on darker candles (your reds, your blacks) and the way you care for them can help limit this. 

To limit frosting, keep your candles out of direct sunlight, in a room with ambient temperature is perfect. Try to not store on windowsills (lit or unlit). 

'My flame is pretty damn big?'

You need to extinguish your candle and trim your wick. This is really important. A huge flame may look pretty cool but it isn't safe to let it grow. Wicks NEED to be trimmed when they've been extinguished, not upon lighting. Trimming a cold wick can affect the longevity of your candle - cold black wicks are brittle things so it could break off entirely and leave you with no wick to light. That'd be sad. Allow the wax to reset before igniting again. 

 'Is there anything I need to do after I've extinguished my TBT candle?'

We're glad you asked! Firstly, don't leave a candle alone when you've just extinguished it. Secondly, there's some quick aftercare that can improve the burn and longevity of your candle. Pillar candles require a little 'hugging' before the wax has fully reset. Hugging back in the top edges of your candle gently with your hands will allow it to hold its form well and stay central (not have a flared top). Pushing the outer top edge in toward the wick will allow these edges to melt a little on next burn and contribute to good wax consumption. Be sure to not hug in too much; we still need to ensure adequate oxygen flow to your flame (and not create a chimney) 

JAR CANDLES 

Jar candles need to be cared for too. The vessel (jar) is your candles 'walls' and we need to take measures in order to make sure your jar is being looked after. 

Your jar candles come with 'Candle Care' instructions, please read them before committing to your burn session. We recommend you commit to around a 4 hour burn for your very first burn. As always, you've now committed to watching this candle burn! If you spot any signs that your wick is fooling around (large flame, excessively smoking, dancing a lot) then you need to extinguish the flame, trim the wick (rule out drafts) and re-light your candle before the wax melt pool sets. The first burn is a really important time for your jar candle; wax has a memory and the memory is defined predominately by its first burn. 

Short burning sessions can lead to your jar candle tunnelling, which will lead to a shorter candle life. To prevent tunnelling, stick to minimum 3 hour burns after your first burn. 

After Burn: Use a candle snuffer to extinguish flame (this is the safest method). Trim your wick to 0.5cm before it gets cold. Allow the wax melt pool to fully reset/cool before relighting or before placing the lid on. Cease using candle when there is only 1.5cm of wax left. If you wish to repurpose your jar; gently use a spoon to remove any wax left (don't use something sharp, that could end horribly)