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Prior to 1st January 2021, businesses could move goods freely between EU member states; the impact of Brexit now means that fees are involved with the exporting of goods from the UK in to the EU.
After evaluating the fees involved (for our European customers) we are happy to be able to introduce a new shipping service for the EU - 'Delivered Duties Paid by DHL'.
What does 'Duties Paid' mean?
At Checkout you will now see two options for delivery into the EU. DHL Economy Select or DHL Economy Select Delivered Duties Paid. If you select the delivered duties paid option this means that the shipping price you see at checkout will be the only charge you will have - The Blackened Teeth will settle all fees prior to your parcel arriving; you'll encounter no additional charges.
If you select the DHL Economy Select option and do not wish to pay for the 'Duties Paid' service, DHL will email you for collection of the applicable fees upon arrival in to your country. Please be sure to check you're selecting the correct shipping method; we can't change your order to a 'Duties Paid' service if you have selected a normal method (that will incur fees upon arrival).
The introduction of this new 'Duties Paid' service will see a more streamlined and less-hassle service for our EU customers.
If you have any questions regarding an EU order with us please email Lee prior to purchasing and we'll be happy to assist you: firstname.lastname@example.org
- The Blackened Teeth Team