Overview: The Social Media Manager at The Blackened Teeth will play a pivotal role in shaping and executing the digital voice of the brand - developing platform-specific strategies, leading content creation, and driving measurable growth across all social channels. This role is responsible for building meaningful engagement with our loyal customer base, identifying new audiences, and ensuring the brand maintains its distinct gothic aesthetic and cultural relevance in an evolving digital landscape. You will work closely with the Creative Director and wider team to align social content with business goals, product launches, and brand values.
Opportunity to be part of an exciting and expanding global brand with a loyal customer base. This position is for someone who thrives on both creativity and data; someone who is analytical, strategic, and passionate about the power of social media to shape community.
Key Skills:
1. Passionate and knowledgeable about the world of social media; knowing the impact it can have on a brand and working to optimise its performance. Be a motivated and creative social media expert that is aware of trends and ever-changing best practice. Knowledge of emerging technologies in new media with creative/strategic thinking to put into action.
2. Demonstrated ability to lead and manage projects (you will be working alongside the Design Team, Creative Director, Managing Director and Workshop Manager).
3. A proven track record/experience of managing and delivering of social media strategy and assessing performance through analysing analytics (for a business of comparable size in social media platforms as The Blackened Teeth, or larger).
4. Detail orientated, resourceful and self-motivated.
5. Working collaboratively and alone on projects with excellent time management.
6. Strong skills in Adobe Creative Suite; Photoshop, Illustrator, After Effects, Premier Pro (or similar). The candidate will have a strong eye for detail and creativity when it comes to graphic design (for use in organic videos and to share with paid advertising team).
7. Skills in video shooting and photography within a creative industry/brand.
Key Responsibilities for the Social Media Manager Position:
1. Sets and monitors KPI targets (e.g. engagement, reach, CTR, conversions, ROI) and continuously adapts strategy based on performance dashboards.
2. Develop and Continuously Refine Platform-Specific Social Media Strategies:
Build and maintain a clear, data-driven strategy for each individual platform (TikTok, Instagram, Facebook, Pinterest, YouTube), tailored to its audience, algorithm, and content format. Regularly review platform performance and user behaviour to optimise approach, ensuring content aligns with business objectives and brand identity. This includes setting platform-specific KPIs, content formats, posting schedules, and growth tactics - revisiting them monthly based on analytics, trends, and business priorities.
3. Manage the creation, execution and optimisation of social media content across multiple platforms (TikTok, Instagram, Facebook, Pinterest, YouTube). Ensuring content is created and scheduled ahead of time. Ensuring the brand voice is indicative and consistently true to the brands identity. Designing of platform-specific content (stills/ video), with strong skills in Adobe Suite & photography, ensuring output aligns with strategic goals. Produce high quality content (and copy) for paid advertising team. This will include photo and video content. This will require liaising with the Design Assistant to jointly execute the vision for the campaign and ensure it is cohesive across the board (within email marketing and ecommerce branding/visuals).
4. Communicate with the social media community via comments and direct messages (this will not include solving customer queries relative to orders). Engaging with the community staying true to the brands voice.
5. Take ownership of the company’s brand identity, ensuring the company is always showcased in best light and true to form.
6. Manages full-cycle social campaigns - from planning and asset creation through to launch and optimisation; coordinating with Creative, Design, Paid Media, and E‑commerce team.
7. Market and Competitor Analysis: Conduct regular market research and analysis to stay informed on industry trends, competitor activities and identify new opportunities or address weaknesses. Meetings with Creative Director and Managing Director to discuss and action.
8. Oversee the Brand Ambassador program: Briefing, coordinating and resourcing talent to maintain brand consistency and content quality that will uplift traction, audience and contribute to brand awareness.
9. Ad-hoc location shooting for projects. This will require working in a location other than the workshop/Director’s home/the homes of other Gothic Home Décor Enthusiasts (this may be within the UK or abroad).
10. Monthly Reporting & Analysis: Share insights in strategic review meetings and develop action plans. Deliver monthly & quarterly performance reports. Conduct quarterly audits of competitor strategies, trends, and emerging formats. Identify white-space opportunities and propose strategic content pivots.
Requirements:
1. Experience in a Social Media Manager position that included high quality content creation for the brand. The experience should be within a brand that is comparable in size to The Blackened Teeth and their social media platforms. Has proven experience in data analysis and strategy generation/adaptation/implementation within that role, not just content creation. This experience will include working with/managing Brand Ambassadors and external talent to aid in content creation (giving direction and briefs) and reach.
2. Excellent verbal and written skills.
3. Strong skills in Adobe Creative Suite, Canva, Scheduling Apps. Able to showcase a portfolio of content that displays your technical ability, creative vision and ability to adapt to briefs/trends.
4. Strong organisational skills and the ability to multi-task. Plan your schedule ahead of time so that campaigns and projects are signed off with Creative Director prior to launch date. Ability to work with autonomy.
5. Ability to work alongside and share vision other creatives working on the same project.
6. Ability to follow brand guidelines and established best practice but also bring to the table a new fresh approach with suggestions.
7. Have an interest in the Gothic/Alternative sector/Creative industry. As a brand, we operate within a niche that is different/against the grain. A forward thinker that has a passion for the alternative, whether that be in the arts or fashion, is desirable.
8. Has an eye for detailing and styling – a creative flair.
9. A Full Driving Licence.
Workshop Assistant - Full Time Role - CLOSED
Job Applications open: 19/05/2025 / Job Applications close: 20/06/2025
Job Purpose:
To assist in the studio’s production of handmade homeware products. All aspects of the manufacturing process will be carried out in this role; from working with raw materials to the finishing of products to a very high standard.
Company Overview:
We are a handmade home décor business hailing from the South Wales Valleys. A family owned and run business with a team of Artisans working from our Mountain Ash based workshop. We design and manufacture unique homeware products and distribute worldwide. We’re looking to expand our team by welcoming another Studio Assistant to our manufacturing/production team.
Overview of Job:
Full time position (37.5 hours per week. 8am-4pm Monday-Friday).
Permanent Role (Probation period of 3 months)
Paid over-time mandatory during peak production times.
Location: Mountain Ash, Wales. Free on-site parking / 3-minute walk from Mountain Ash train station. Due to the nature of our business this role cannot be carried out on a remote basis; all work is carried out in our workshop.
Starting Salary: National Living Wage (Hourly paid/Monthly payroll)
Main Tasks and Responsibilities:
- Production processes; making homeware products from start to finish (using machinery and power tools)
- Working with and understanding raw materials (predominantly resin)
- Hand preparation of products; sanding/preparing them for the painting stage.
- Spray Painting and hand painting of products
- Hand finishing/painting of products/final touches.
Key Skills:
- Ability to understand and follow health and safety guidelines, operating procedures and protocols.
- Strong team player that is very aware of their surroundings and others.
- Have a strong work-ethic.
- The ability to learn and operate in a fast-paced, busy environment.
- Capability to multi-task.
- A 'can-do' attitude. The glass is half-full here!
- No fear of getting your hands dirty
- Able to work as part of a small team and understand excellent time management whilst working to time based schedules.
- Ability to safely use power tools and workshop machinery (training is provided)
- Practical, reliable, flexible; as we are a small hard working team of Artisans these are important attributes to us.
Experience you’ll need:
- You’ll have experience in a relevant field where your skill set can be transferred.
- Working within a small team and therefore understand the importance of time management and the importance of communicating efficiently to achieve shared goals.
- Working to time-based schedules.
- Have experience working in a very ‘hands-on’ active role. This is not a desk-job and requires you to be stood/constantly on the move in the workshop to work at different stations. Manual Handling is carried out daily.
- Working in a busy environment where multi-tasking is key.
- Working in a role that required you to have a keen eye for detail and ensure high standards of quality were executed consistently.
As full training will be carried out by our experienced and highly skilled team you do not need relevant experience in making/manufacturing to apply – but any previous experience will be advantageous to your application. A transferable skill set and real enthusiasm to learn is key to excelling in our team.
When Applying:
Please add a short covering letter when applying for the role, this should include (but not limited to) the following:
1. What could you bring to the team as our new Studio Assistant?
2. What relevant skills / attributes / experience do you have that you think will aid you in excelling at this role?
Job Purpose: To assist in the workshop's packing and dispatching of orders to worldwide destinations. To carefully package orders ready for their fulfilment and generate accurate shipping labels (inc. international customs paperwork).
Company Overview:
We are a handmade home décor business hailing from the South Wales Valleys. A family owned and run business with a small team of Artisans working from our Mountain Ash based workshop. We manufacture and design unique homeware products and distribute worldwide. We’re looking to expand our team by welcoming another dispatch assistant into the order fulfilment area of our business to support growth.
Info about the Role:
Full Time Contract: 37.5 hours per week (8am-4pm Monday - Friday)
Overtime required during peak trade seasons (Christmas/scheduled sales)
Location: Mountain Ash, Wales. Free on-site parking / 3-minute walk from Mountain Ash train station. Due to the nature of our business this role cannot be carried out on a remote basis, all work is carried out in our workshop.
Salary: National Living Wage (Hourly paid/Monthly payroll)
Main Tasks and Responsibilities:
- The careful packaging of products ready for dispatch to our customers. The products we manufacture are predominantly fragile, therefore a keen eye for care and attention is required. No corners can be cut! As the last person to handle the products – their safety for their onward journey is in your hands.
- The generating of customer shipping labels. The candidate will need basic computer knowledge, be a fast learner and understand the importance of accurate data input.
- Maintain our friendly relationship with all couriers and ensure they are collecting all parcels in their allotted collection slots.
- The role will require the manual handling and lifting of heavy boxes up to 20kg.
- Manage the packing of wholesale orders from our worldwide stockists, ensuring that orders are packed and ready for their scheduled despatch date. Communicating any issues with your Supervisor.
- The boxing up of stock for ‘ready to ship’ items. Packing products into the correct box sizes, with the correct protective packaging materials, the labelling of stock through computer system, organising stock ready for ‘picking and packing’. Keep accurate counts of stock-levels for ‘ready to ship’ stock and updating on inventory system.
The ideal candidate will remain calm under pressure, have excellent organisational skills, be able to accurately follow instructions and be methodical. We are a busy workshop, so the candidate will need to be able to work efficiently and with good speed/timekeeping.
Key Skills:
- Basic computer skills to generate accurate shipping labels and paperwork.
- Strong team player that is very aware of their surroundings and others.
- Capable of lifting and moving heavy boxes/items. Manual handling and lifting will be carried out daily (up to 20kg)
- Organisational skills are key to this area of our business running smoothly with good pace.
- Have a strong work-ethic.
- The ability to learn in a fast-paced, busy environment.
- A 'can-do' attitude. The glass is half-full here!
- No fear of getting your hands dirty; we’re a workshop after all!
- Ability to work as part of a small team and understand excellent time management when working to schedules. The ability to lone work and be organised when doing so.
- Practical, reliable and flexible; we are a small hard-working team of Artisans so these are important attributes to us.
Experience you’ll need:
- You’ll have experience in a similar role, or a transferable skill set, where organisation was key to your success.
- Working within a role where attention to detail and care were paramount.
- Working within a small team and therefore understand the importance of time management and the importance of communicating efficiently to achieve shared goals.
- Working to time-based schedules; keeping an organised diary/calendar.
- Have experience working in a very ‘hands-on’ active role. This is not a desk-job and requires you to be stood/constantly on the move in the workshop.
- Working in a busy environment where multi-tasking was key.
- Working in a role that required you to maintain a good pace in order to meet deadlines.
